How we deliver
Eight phases, from mandate to handover.
Public-sector delivery has constraints a product roadmap does not: an existing estate that is still authoritative, rules set in statute, procurement that fixes the phasing before design starts, and staff who will be using the system on the day it launches.
- 0101
Discover
Understand the mandate, the rulebook and what the office is actually accountable for producing.
- 0202
Assess
Analyze existing systems, registers and workflows — including the ones still running on paper.
- 0303
Design
Create accessible, efficient experiences in both languages, tested with the staff who will use them.
- 0404
Build
Develop the platform against the approval chains and data model the assessment established.
- 0505
Integrate
Connect existing systems and data sources, and migrate the records that have to come along.
- 0606
Deploy
Support implementation, phased rollout and the parallel run while confidence is established.
- 0707
Train
Help teams adopt it — in their own language, with material that stays useful after we leave the room.
- 0808
Support
Provide ongoing maintenance, improvements and a route for the change nobody predicted.
Procurement
Procurement and delivery models.
How a public body is permitted to buy software shapes how it can be delivered — phasing, acceptance criteria and what counts as a milestone are set before design starts.
- Open tender and framework agreements
- Phased acceptance and milestones
- Pilot and proof-of-concept stages
- Source ownership requirements
We expect to be replaceable
A public body has to be able to run, change and eventually re-procure a platform without depending on whoever built it. Source ownership, documentation, deployment runbooks and the transfer of working knowledge are part of the engagement rather than a courtesy at the end of it — and where a tender requires them, they are deliverables with dates.
Parallel running is the norm
Very little in government can be switched over on a date. The existing register stays authoritative until the new system has been reconciled against it, which means migration, dual entry and a defined point at which the old one is retired — planned in phase five, not discovered in phase six.
UXAtom GovTech
Tell us what stage you are at.
Whether it is an idea, a feasibility study or a live tender, the useful first conversation is the same: what the mandate requires, what already exists, and what could realistically be delivered in a first phase.
Or email us directly at hello@uxatom.com